Remember Clippy, the digital paperclip that just wouldn't quit? Well, Microsoft is taking a nostalgic trip back to the '90s, aiming to humanize its AI assistant, Copilot, with a new, animated face. It seems like Microsoft is revisiting some old ideas, hoping to make them work this time around.
This new version of Copilot, as described, is strikingly similar to Cortana, the voice assistant that Microsoft attempted to integrate into Windows 10 during the mid-to-late 2010s. The company is now focusing on what it calls “human-centered AI.” This means Copilot will get a face, named “Mico,” described as an “expressive, customizable, and warm” animated character. Mico will dynamically react to your interactions, even changing colors. (And yes, it's optional.)
Mico, which rhymes with “pico,” brings to mind digital assistants like Clippy, Microsoft Bob, and Rover, concepts Microsoft experimented with in the '90s and early 2000s before largely abandoning them.
But here's where it gets controversial... Microsoft believes that by leveraging language and reasoning models, Copilot can succeed where Cortana and Clippy stumbled. The main reason these assistants were often seen as more annoying than helpful was their limited ability to understand and respond to a wide range of inputs. They often failed to provide useful assistance because they could only understand a small number of context clues. I'd wager that many PC users of a certain age universally remember dismissing Clippy's persistent prompts like, “It looks like you’re writing a letter!”
What do you think about Microsoft's return to these older concepts? Do you believe that AI advancements can make these types of assistants more helpful and less intrusive this time around? Share your thoughts in the comments!